Get the latest news from the 20th Ward


20th Ward Staff Transitions: Meet Our New Chief of Staff

We would like to inform residents and community partners that we have undergone quite a few changes in the last couple of weeks and project additional changes in the coming weeks.
After two years in the Chief of Staff role and an additional year as our campaign director, Candis Castillo is transitioning into a new role elsewhere. Candis was an instrumental part of our Aldermanic Campaign and she has committed a great deal of time and effort to setting the foundation of our office and we will forever be grateful for her contributions. While we will greatly miss her, we wish her all the best in her new position.

Effective April 1st, 2021, our previous Director of Community and Economic Development Joan Fadayiro was promoted to Chief of Staff. She comes in with over 8 years of community organizing experience alongside Alderwoman Taylor and a great deal of ward specific knowledge and connections. Subsequently we are confident in her ability to lead us through this transitional period.

She can be reached via email at or via work cell: (312) 860- 2187 during business hours (9:30am-5:00pm).

Please join us in congratulating Joan and wishing Candis the best of luck in her new role!


A community where everyone is heard
Welcome to our website! We want you to be informed but also to let us know what your needs are! Use our service request form and our contact form, and feel free to drop by, especially on Thursdays when we clear the schedule for our constituents.
Stand up for something!
Our service to the community is based on a history of activism and engagement. We encourage our neighbors in the ward to recognize that the power to make change is within all of us.
Click Here
Senior Donations

Service requests

From securing vacant buildings to removing graffiti, the 20th Ward service office is here for you! Complete a request on our service page, call our office, or schedule an appointment.

Give us your feedback

Your opinion matters to us! Let us know what you think about how we are doing, what is happening in the community, and whatever else is on your mind.

Our planning process

Every developer who wants to do business in the 20th Ward must follow the same open and inclusive process. The details of that process are described here.


5709 S. Wentworth Ave.
Chicago, IL 60621-4038


Tues- Wed: 10am – 3pm

Thurs: 2pm- 7pm

Friday: 10am- 2pm

*Subject to change due to Covid19

Call us at 773-966-5336 Email us at


 121 N. LaSalle St.
 Chicago, IL 60602

 By appointment only