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Important updates regarding Covid19

After a slow slight decline, Covid19 cases are rising again. In fact, CDPH recorded over 1624 new cases on July 23rd , exceeding May’s highest test day. As a result, the city has made some adjustments to its reopening plan.

 Restrictions include: 

  • Bars, taverns, breweries and other establishments that serve alcohol for on-site consumption without a retail food license will no longer be able to serve customers indoors
    • Restaurants that serve alcohol will be allowed to continue to operate as long as they abide by ongoing COVID-19 guidance and existing regulations
    • Establishments without food may still provide outdoor service as they did under Phase III guidelinesMaximum party size and table occupancy at restaurants, bars, taverns, and breweries will be reduced to six people (indoor or outdoor)
  • Indoor fitness class size will be reduced to a maximum of 10 people
  • Personal services requiring the removal of face coverings will no longer be permitted (shaves, facials, etc.)
  • Residential property managers are asked to limit guest entry to six people per unit to avoid indoor gatherings and parties

These restrictions, as part of Phase IV guidelines, are in effect until further notice. Continuing checking this website for the most up-to-date information.


How to Determine if you need testing

We advise constituents to continue to practice social distancing and good hand hygiene. For most people, the illness is generally mild and can be safely managed at home. Testing is only indicated for individuals who are at risk of serious illness, like people over 60 or with underlying medical conditions. It’s important that we follow these testing guidelines to protect healthcare workers and avoid spreading the virus in our communities.

Question 1: Are you having symptoms like fever, cough, or difficulty breathing?

  • If YES: Please answer Question #2.
  • If NO: Testing is not needed. If you have been in close contact with someone who has COVID-19, stay home and monitor symptoms for 14 days.

Question 2: Are your symptoms severe?

  • If YES: Call your doctor or 911.
  • If NO: Please answer Question #3.

Question 3: Are you over 60? And/or do you have an underlying medical condition like diabetes, cancer or heart disease?

  • If YES: Contact your doctor to determine if testing is needed.
  • IF NO: Testing is not needed. Stay home for 7 days from symptom onset and 72 hours after fever is gone and symptoms improve (whichever is longer) to avoid getting anyone else sick.

If you have any additional questions please email us at or call 312-746-4835.To contact us, please call our office at 773-966-5336.

Recent City & Office Updates

  • Ward Night will be streamed on our facebook, July 30th, 6-8pm, be sure to tune in if available. 

  • The Chicago Housing Assistance Portal is now available at and serves as a tool to match residents with the rental or mortgage assistance program that will best meet their need.

  • Chicago Public Schools has released a preliminary reopening framework for fall 2020. Juniors and Seniors will continue to learn remotely while, K-10 will return to schools at least two days a week.  More extensive information available in english and spanish. We encourage parents to read further, you will have the option to opt out if they choose to do so.

  • Our office we be collecting personal care and cloth mask for seniors from 11 to 2 pm on Tuesday and Thursday. Please call 312-966-5336 for more information.

A community where everyone is heard
Welcome to our website! We want you to be informed but also to let us know what your needs are! Use our service request form and our contact form, and feel free to drop by, especially on Thursdays when we clear the schedule for our constituents.
Stand up for something!
Our service to the community is based on a history of activism and engagement. We encourage our neighbors in the ward to recognize that the power to make change is within all of us.
Senior Donations
Ward Night (English)
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Ward Night (Spanish)
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August 1st Virtual Event
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August 8th Virtual Event
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Service requests

From securing vacant buildings to removing graffiti, the 20th Ward service office is here for you! Complete a request on our service page, call our office, or schedule an appointment.

Give us your feedback

Your opinion matters to us! Let us know what you think about how we are doing, what is happening in the community, and whatever else is on your mind.

Our planning process

Every developer who wants to do business in the 20th Ward must follow the same open and inclusive process. The details of that process are described here.


5709 S. Wentworth Ave.
Chicago, IL 60621-4038


Mon-Wed: 9:30 am-5:30 pm

Thursday: 12 pm-7:30 pm

Friday: 10 am-2 pm

Call us at 773-966-5336 Email us at


 121 N. LaSalle St.
 Chicago, IL 60602

 By appointment only